Via Transportation is a leader in dynamic shared mobility, offering dial-a-ride (DRT) services across the UK. With a rapidly growing fleet, Via recently expanded its operations by securing 30 new Ford Transit Custom vans through Enterprise Flex-E-Rent. As the company scales toward a 300-vehicle fleet, operational efficiency remains a top priority.

As part of their fleet management policy, Via required an additional spare key for each of the newly acquired vans. However, due to the continuous deployment of the vehicles in active service, finding time to take them off the road for key duplication posed a logistical challenge. Booking the vans in during working hours would result in costly downtime and service disruption.

Via turned to The Car Key People for a time-sensitive and efficient solution. Understanding the importance of operational continuity, we scheduled an out-of-hours appointment on a Sunday—when the fleet was least active. Our technicians attended on-site and completed all 30 spare keys in a single visit, without interrupting the weekday schedule.

Thanks to our flexible and fleet-focused approach:

Our fully mobile operation is built for fleet-scale service.
Unlike main dealers, we eliminate the need for individual bookings and long wait times.

Key benefits:

• One-time booking for 50+ vehicles
• On-site service at Tesco locations
• High stock levels ensure immediate key availability

Outcome:
A fast, efficient, and scalable solution that saves both time and operational cost.